Terms of Service

1. Acceptance of Terms

By accessing or using EchoSignal ("the Service"), operated by Customware, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

EchoSignal provides website visibility diagnostics including SEO health, performance, mobile experience, security, accessibility, and AI visibility (AEO) analysis. The Service offers both free and paid tiers.

3. User Obligations

• You may only submit URLs for websites you own or have permission to analyze.
• You agree not to abuse the Service (excessive requests, scraping, or automated access beyond normal use).
• You are responsible for maintaining the confidentiality of your analysis results.

4. Paid Services

The Deep Dive analysis is a one-time purchase. Payments are processed by our payment partner. We offer a 7-day money-back guarantee — no questions asked. To request a refund, contact us at fabarca@customware.cl.

5. Intellectual Property

The Service, including its design, code, and content, is owned by Customware. Analysis results generated for your website belong to you.

6. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that analysis results will be error-free or that improvements based on our recommendations will achieve specific results.

7. Limitation of Liability

To the maximum extent permitted by law, Customware shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

8. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of Chile. Any disputes shall be resolved in the courts of Santiago, Chile.

10. Contact

For questions about these Terms, contact:
Customware
fabarca@customware.cl