Privacy Policy

1. Introduction

EchoSignal ("we", "our", or "us") is operated by Customware. This Privacy Policy explains how we collect, use, and protect your information when you use our website visibility diagnostic service at echosignal.net (the "Service").

2. Information We Collect

We collect the following information:

• URL submitted for analysis: The website address you provide for diagnostic.
• Email address: When voluntarily provided for receiving results.
• Analysis results: The diagnostic data generated by our service.
• Usage data: Anonymous analytics about how you interact with the Service.

3. How We Use Your Information

• To perform the website visibility diagnostic you requested.
• To send you results and, if opted in, relevant communications.
• To improve our Service and develop new features.
• To process payments for premium services (Deep Dive).

4. Data Sharing

We do not sell your personal data. We may share data with third-party service providers (payment processors, email delivery, hosting) solely to operate the Service.

5. Data Retention

Analysis results are retained for 90 days. You may request deletion of your data at any time by contacting us at fabarca@customware.cl.

6. Cookies

We use essential cookies for locale preferences and session management. We do not use advertising or third-party tracking cookies.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at fabarca@customware.cl.

8. Contact

For questions about this Privacy Policy, contact:
Customware
fabarca@customware.cl